After installing Citrix Receiver you may find the below pops up each time you log on to your PC. If you enter a store or your email address it will dissapear (providing your device can reach a farm). However if you don’t want to use self service to access Citrix applications and desktops or just cannot and need to use Receiver for Web, you can disable this popup via Registry, Group Policy or when installing the Receiver client.
Note: This Add Account box is not the same as the FTU screen which appears straight after install. The FTU (first time experience) screen appears straight after a Receiver install once only. This can also be disabled.
Installing Receiver Client – Receiver 4.4.1000 and earlier
Using a command line, specify the ALLOWADDSTORE=N parameter in your command. See here for more information on installing Receiver via CMD. This will affect all users using the machine.
Using Registry – Receiver 4.3 and earlier
- Open RegEdit (32bit machnies only) -> HKLM -> Software -> Citrix -> Dazzle -> AllowAddStore=N
- Open RegEdit (64bit machines only) -> HKLM -> Software -> Wow6432Node -> Citrix -> Dazzle -> AllowAddStore=N
This can also be done via GPO.
Using Registry – Receiver 4.4 and later
- Open RegEdit (32bit machines only) -> HKLM -> Software -> Policies -> Citrix -> Type = DWORD, Name = EnableX1FTU, Value = 0x00000000
- Open RegEdit (64bit machines only) -> HKLM -> Software -> Wow6432Node -> Policies -> Citrix -> Type = DWORD, Name = EnableX1FTU, Value = 0x00000000
If the Citrix key does not exist under Policies, create it.
Note: Setting the above also removes the ability to manually add an account.
Update: Citrix Receiver 4.4.1000 includes fix for “Add Account” popup window.
Note that when you open Receiver explicitly it will ask you to add an account if one is not already configured. This is nothing new.
Ticking the box for Do not show this window automatically at logon creates a registry DWORD value of HideAddAccountOnRestart within HKCU\Software\Citrix\Receiver.
Rename CitrixReceiver.exe to CitrixReceiverWeb.exe
Doing this rename and then installing Receiver from GUI or CLI will supress the add account wizard. The window will still appear if you explicitly open Receiver.